Hotel Review – Disney’s Coronado Springs

For our Thanksgiving trip to Disney World, we’d originally booked a room at Pop Century Resort, one we’ve stayed at in the past, but a few weeks out from this trip, we were able to move the reservation to Coronado Springs for a relatively small increase. Having never stayed there, we decided to give it a try.

Check in was pretty easy here. I’d actually checked in online the day before, and just before noon on our scheduled day of arrival, I got a text letting me know our room was ready for us. Upon arrival, we hit the registration counter, got our keys and some basic information. While the main building lookd fine, one thing that stood out were the lack of Christmas decorations. Jen and I ate dinner at Beaches and Cream that night, and seeing both Beach Club and Yacht Club pretty well saturated in Christmas, were a bit surprised that Coronado Springs had yet to get any love in this area, or maybe it was just so subtle we didn’t’ see them.

After checking in, we headed over to our room, located in the Cabanas section (building 9A, specifically). We’d requested a water view, and got just that, as we had a corner room overlooking the Cabanas village pool. Our room itself was pretty disappointing, especially for a hotel classified as a moderate. Disney really needs to gut these rooms and start over, as they feel like they haven’t been touched in 20 years. We never had an issue with it being clean, it just felt worn and dated. Additionally, one thing we really liked about French Quarter back in May was that there were two sinks, allowing us to get ready faster in the morning. Not so here, as shown in the room pics.

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The Cabanas section does have a little beach with a few hammocks hung, which was kinda cool:

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After getting settled, we spent some time walking the grounds. There are some cool views here, but if you’re out in one of the farther building groups, like Ranchos (property map), it could be a bit of a hike to get to the main building. Ours wasn’t too bad, but I’d say that we definitely didn’t fill our soda mugs up nearly as often due to the added distance from the main building (vs French Quarter). In addition to the main building, there’s also a large pool area in the middle of the property, referred to as the “Dig Site”. This is actually kinda cool, with a Mayan theme to it, and it’s complete with a pool, play area, sand volleyball court, and cantina.

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Back on the Christmas decorations, we did notice a tree and some wreaths in the lobby on one of our last nights there, so either we just didn’t see them initially, or they didn’t decorate the place until after the higher-end hotels were done. We’d visited a couple more properties as part of our Disney Dining plan dinners, and all of those were pretty heavily decorated, so it kinda felt like Coronado Springs was an afterthought in this regard. Frankly, it seemed like a number of areas of this resort were worn and needed attention. Case in point, there are automatic gates on the road that surrounds the property. As you turn in to Coronado Springs, you can turn left or right to get to guest areas before you get to the main gate. Our building was to the right, with one of the automatic gates right there. In our case, the gate in was never working while we were there, it was stuck in the up position. Fear not, however, the “out” gate was working fine, just to be sure that no riff-raff were able to escape the property without a short delay to wait for the arm to raise. We did see someone working on the gate on day 2 or 3, but he wasn’t able to fix it, as the “in” gate remained up the rest of our stay.

Overall, if we were presented with the same choice in the future, I’d probably opt to save my money and keep the Pop Century reservation. The added cost for this being a moderate just didn’t feel warranted in my opinion. Disney knows they’re going to get guests staying here since it’s got a convention center, and as such, may not be concerned about renovating it. Maybe I’m wrong, but this just didn’t live up to ‘moderate’ standards for me.

Here’s a quick rundown of the good/bad, along with a few more pictures of the property:

(Note – I can’t speak to any of the restaurants here, as we didn’t try any)

Pros

  • Easy and quick check-in, room was ready 3 hours ahead of time
  • Some great views around the property
  • Our housekeeper took good care of our room
  • The Dig Site’s a great place for families to hang out when not at parks
  • Queen sized beds, a “moderate standard” (also mentioned in the cons list)
  • Had close-able doors between the beds and bathroom area so people could get ready without bothering those still sleeping
  • Bus transportation was pretty good, and the hotel is pretty close to all parks
  • Pretty good gift shop in the main building
  • Landscaping well done and kept up nicely

Cons

  • The rooms need a lot of TLC. They look like they haven’t been renovated in a looooong time.
  • The beds weren’t comfortable at all to me. Felt like someone grabbed a bunch of random worn-out padding and jammed it in a queen bed shell.
  • Some of the other buildings could make guests feel disconnected from the rest of the resort due to distance from the main building, but that holds true at other hotels on property, too.
  • I can see where it could get really busy when the convention center is full utilized

And of course, a few more pics:

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Animal Kingdom: Wild Africa Trek

This adventure was part of our Thanksgiving trip to Disney World, and I can honestly say it’s one of the coolest things I’ve ever done at any theme park. We were on the 8am tour on Thanksgiving day, which meant meeting at the entrance to Animal Kingdom before the park opened. Being that it was my birthday present, Jen did an outstanding job of keeping it a secret, even from Bayley. As we arrived at the park, all we knew was that whatever my present was, it was happening that morning, and it would mean getting in to the park prior to the actual opening time. It wasn’t until we walked into the Wild Africa Trek area that either of us began to figure out what we were about to do.

On arrival to the park, we were instructed to wait off to the side until our guides arrived. Once they did, we were led through the park just prior to opening, so just like our Magic Kingdom breakfast at Be Our Guest the day before, we got to enjoy an empty park as we walked to the staging area for the trek.

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Once you arrive at the starting point to the trek (right next to the Kilimanjaro Safari entrance), you go through some instruction from your guides, and get suited up for the trek. Things to note here:

  • No sandals.  Closed-toed shoes only.
  • The tour cost does not include park admission, you still must have a ticket for Animal Kingdom.
  • Kids must be at least 8 years old, and 48″ tall. No unaccompanied minors, either.
  • If your health doesn’t allow for long periods of walking over some potentially rough terrain, don’t go.
  • No loose cameras, including phones. If your camera or phone can’t be strapped to the gear you’ll be wearing, you have to put it in your locker.

Those are the basics, but be sure to check the “know before you go” section of their site for all requirements. That last one is a big one that several people in our group, including us, didn’t know going in. I’m pretty sure I was the only one allowed to take my phone, because I had two straps on it that I could use to strap to my gear. If you don’t get to take your camera, it’s not the end of the world, as they take a lot of pictures along the way, all of which are included in the cost. They give you a web site address you can download all pictures from a day or so later.

After they get everyone into their harnesses, go through some basic safety instructions, test out the wireless headsets your guides talk to you on, they give you a short description of what’s going to happen, and you’re off! The tour starts with a walk down the same Pangani Trail all the other guests can access, and you’ll end up getting some funny looks from other guests along the way who have no idea why you have all that gear on. Along the way, one guide is giving you information on the animals you see as you walk, while the other one is shooting pictures of the group. They switch off roles a couple of times along the tour too, so you get to hear from both guides assigned to your trek. Once you get close to the end of the Pangani Trail, you take a little side exit that dumps you off on a closed trail. You then hike along this trail for a while, with your guide talking to you about the area and animals, until you arrive at the hippopotamus pool.

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Once here, they strap your harness into a support railing so you can safely walk along a ledge overlooking the pool. While here, you’re given a talk by their resident hippo expert while enjoying the view, and while having your picture taken by the guide with the camera.

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Once complete, you trek a little farther to the start of the ropes course. This is one of the highlights of the trip, as you get to walk over two rope bridges. If you’ve experienced the Kilimanjaro Safari ride before, you’ve driven under the first of the two bridges, and like us, may never have even noticed it. When you get to the first bridge, you’re strapped in one by one, and cross over to the platform between the two bridges. The guide currently shooting pictures actually crosses first, so he/she can get pictures of each person as they cross. The shots of us on the bridge face-first were shot by our guide, and the others were taken by me.

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Once you’re across to the first platform, they stop each group for a quick photo:

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After that, you make your way across the second bridge one by one, and pass over the crocodiles. The bridges are pretty easy to walk across in my opinion, but they can get a little bouncy when more than one person is on. They also don’t mind if you make a quick stop while walking to take a pic or two if you have your camera on you, just don’t stop for long periods and hold everyone else up.

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Disney’s attention to detail is quite evident on the bridges, too. Even though the bridges are perfectly secure, and there’s no danger of falling, they make the planks along the way look worn and brittle. Nice touch 🙂

Once across, you walk to a ledge overlooking the crocodile pit and strap in to another support railing while listening to the croc expert and having your picture taken with them.

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After you finish up here, you shed your harness, as you no longer need it, and hop into a safari truck for the next part of the expedition. Your truck joins the same path the regular Kilimanjaro Safari trucks are on, with the occasional deviation on to side paths the regular trucks don’t take. These side paths allow your group additional time to see some of the animals, and in some cases, allow you to get closer to animals than the regular path does, depending on where the animals are that day. When the trucks stop for these closer views, you can also stand up to get better shots. We got lucky with the giraffes, with several of them congregating right next to one of these side paths. Our truck pulled up next to them, and while our guides gave us good information on them and answered questions, we got to be pretty close and get some great shots.

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Once we finished up there, the truck headed up to a building sitting on the savannah. We’d seen this on past safari trips, but until now had no idea what the purpose was. For the trek, it actually gets used as a 30 minute rest stop, giving you time to relax and enjoy some food specially prepared by the chefs at Tusker House. All this as you enjoy some spectacular views, complete with binoculars to use. While there, the guides will also take pictures of you in various poses, and you obviously have the opportunity to take some of your own pictures.

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There were also a coupe of short rain showers during our stop, which caused some of the animals to run for cover. I can’t say I’ve ever seen giraffes running so fast!

Once your time at the camp is up, you load back in to the truck for the ride back to the drop off point, which is the same platform the regular Kilimanjaro Safari trucks drop off at. You then follow your guide back to the Wild Africa Trek entrance where you pick up whatever you placed in the lockers before heading out into the park to enjoy the rest of your day.

The whole trek is about 3 hours, and it’s worth the time and money in my opinion. Getting to see things from a more behind-the-scenes perspective in a small group setting, while getting a ton of useful information was a blast. The rope bridges and brunch at the private safari camp are icing on the cake, and totally justify the cost, in my opinion. Our guides were great, too, we can’t thank them enough for an outstanding morning!

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Enjoy a few more pictures from our trek, and when at Animal Kingdom, consider giving this a try!

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Roar Before the 24

Last weekend I decided to take a very last minute drive down to Daytona for an event I’ve never attended, the Roar Before the 24. For those not familiar with it, the Roar is a 3 day test at Daytona International Speedway for those teams competing in the season-opening Rolex 24 at Daytona, which Bayley and I have attended twice, including last year. Being unable to attend the 24 this year, I needed a racing fix before she and I head to the Grand Prix of St Petersburg in March, so late last week I decided I’d give the Roar a try.

IMSA and the speedway put in a lot of effort to ensure people have a good time here. The speedway hosts Scout Days, where Scouts and their families can purchase tickets allowing them to camp in the infield, fish in the lake, and take in the various activities the Roar itself offers. Pretty cool stuff, but what about the rest of us? Well, for $15 per day (or free if you already have Rolex 24 tickets), you get to:

  • Park in the infield
  • Have full garage access to both the CTSC and WeatherTech paddock areas
  • Take guided tours of the garage
  • Participate in fan forums
  • Watch the on-track action during

So basically, you get a lot of the same benefits you can get for the 24, but for a lot less money. Sure, there’s no actual race going on, and unless you’re a Scout you can’t stay overnight, but frankly I had a blast while I was there. I spent the vast majority of my time in the WeatherTech paddock, with some walking of the infield thrown in. I can’t speak to how the fan forums or garage tours were, as I skipped both. I actually meant to check out the fan forum, but totally forgot about it while walking the paddock Saturday afternoon.

Some tips for those who go in future years:

Parking

When driving into the infield, come in through the turn 1 tunnel. Personally, I like that tunnel better, and it puts you closer to better parking. I came in this way Sunday morning, and ended up with a front row parking spot not far from where the Porsche car corral normally is during the 24. Here’s  clip of some of the on-track action while I was standing in front of my car on Sunday:

You can still get to that area if you come in the turn 4 tunnel, I just like the turn 1 entrance better. I did come in turn 4 Saturday morning, and ended up parking over by all the driver and crew rental cars. I only know this because I encountered drivers coming and going from the area more than once Saturday, including Dion von Moltke and Bruno Junqueira, which was pretty cool.

Garage

Enjoy the garage access. Seriously. Some of the best times to be in there were when the cars were heading to and from the pits, and while they were on track. Sure, seeing them all in their garages being worked on between practices is cool, but the other times I mentioned above were great as well. Watching a line of cars drive right past you while heading out to the track is really cool, and you never know what you’ll see while walking around in there while practice is underway. Teams come and go as they need to make major adjustments on their cars, and every now and then you’ll run in to a driver or team owner down there too. Here are a couple of clips of the cars coming and going from the garage.

Keep your head on a swivel when in the garage. This applies for any event, to be honest. The teams have a job to do, and they won’t hesitate to move you out of the way so they can get things done. During the more busy times, hearing the horns on their carts was a pretty common thing, and occasionally you’d hear someone getting yelled at as a moving race car was headed towards them while they weren’t paying attention. Seriously, keep track of your surroundings and stay out of their way. Want to know how easy it is to get caught up in the action? Check out my clip of the Rahal BMWs leaving the garage. I’d been recording the Vettes in the garage next door heading out when the first M6 departed. That wasn’t a big surprise, it was when the other one was pushed out to my left, which I wasn’t expecting. Fortunately I was able to (I hope) stay out of the way for it, but there was some initial surprise as the wing of the 25 suddenly came in to view right next to me :).

Food and drink

Just like the 24, you can take your own food and drink in. I completely forgot to bring my cooler with me, so I ended up buying food and drink at the track Saturday. The prices aren’t NFL-diculous, but still, I could have saved a few bucks and avoided some lines by stocking up before arriving.

Cameras

Keep at least one camera at the ready at all times. I didn’t take any serious gear this time, I just kept my iPhone gear and GoPro handy, and frankly, enjoyed using the GoPro to capture the cars. I picked up the 3-way arm for it Saturday morning, and while I liked having the additional reach, it allowed for more camera shake than I liked, so maybe I’ll pick up an arm with a gimbal for St Pete. I was also burning through battery in both pretty quickly, so had to recharge them both with my portable charger a few times on Saturday, so be sure to keep one handy. Also, if you’re bringing gear to try and get good shots of the cars on track, bring a step stool so you can get a clean shot over the fences. I used one during our first trip to the 24 in 2012, but forgot it last time and again for the Roar, and was pretty mad at myself both times. Sure, I could have left the track and gone across the street to Target to pick one up, but leave the track? Seriously?

Enjoy the facilities!

Don’t just stay near the fan zone and garage, get out and walk the infield. I walked out to speedway turn 2 on Saturday and took in some of the action on the high speed turn, then walked the lake back over to the boardwalk club. There are some great spots to enjoy the action all over the track, so don’t limit yourself to one location. My Microsoft Band claims I walked 13.1 miles on Saturday alone!

Tickets

One thing I learned the hard way, get your tickets far enough in advance for them to arrive before you go. I didn’t have much choice here, since this was so last minute, so I ordered online with will call pickup as my only choice. For Saturday that was fine, I got there shortly after 8am, and the will call window was open, so I picked up my ticket and headed in to the track. I’d originally only ordered my Saturday ticket, as I wasn’t sure if I was going to drive home that night, or wait until Sunday. Well, I’d decided to stay for Sunday, but couldn’t go ahead and buy my ticket at that point, as will call was the only thing open, and I didn’t want to wait until the regular ticket office opened at 9am. Guess what? I had to Sunday morning. I’d gone ahead and ordered online for will call pickup Saturday night, but on Sunday, will call doesn’t open early, so I had to wait until 9am to get my ticket and head in. Sure, it was only an hour delay, and the WeatherTech cars weren’t on track yet, but I like to get inside as early as possible :).

I think that about covers it. I really did find the weekend worth the 13 total hours of driving I did to and from Daytona, as the Roar ticket is a heck of a value, even if it is just testing. Getting to see the new Ganassi Racing Ford GT was a pretty good bonus too, that thing is an absolute demon (in a good way 🙂 ).

Enjoy some of my favorite pics from the weekend, and if you can make it out to the Roar and/or the 24, do it, you’ll have a blast!

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Disney Dining – Round 2

With everything going on the past couple of months, I haven’t had time to cover our Thanksgiving trip to Disney World, so it’s time to fix that. First up, our experience with the Plus Dining Plan, which gives each person on the plan 1 table service meal, 1 quick service meal, and 1 snack for each night of your stay.

This is our second time using the dining plan, but the first using one that included table service. As mentioned in my June post, I was iffy on getting the dining plan again, as I felt that I ended up eating a lot more unhealthy food than I would have without the plan, but the decision was made to go with the higher level plan this time around to see what we could get out of the table service meals.

We did a lot of planning for this, and I mean a lot. Jen was on the dining site nightly for several weeks trying to get our table service schedule just right, and in the end it paid off. We ended up with several character meals, including one for Thanksgiving dinner! Here’s a quick look at where we used the table service credits:

Be Our Guest: This was actually done as a quick service meal, but it was so much better than the first time that I wanted to include it. We were scheduled for an 8:00am breakfast here on our first day, the same time the Magic Kingdom opened. The nice thing about making dining reservations for that early is that you end up in the park before everyone else. There’s a separate line for those with dining reservations, and if I recall, we got in to the park about 7:50am to make our way back to the restaurant. They do have cast members along the way keeping an eye to be sure no one’s headed in a direction they shouldn’t be, but getting in the park that early is awesome. Here are a few shots of the (mostly) empty park I took along the way to the restaurant:

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Additionally, we were second in line at BoG, so we got through ordering pretty quick and were able to easily get a table in the West Wing near the rose. The food was decent, too. I had the croissant doughnut, which was very tasty.

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Donald’s Dining Safari Thanksgiving Lunch at Tusker House Restaurant: This was (obviously) our Thanksgiving lunch, scheduled for 2:45pm. We’d had an awesome day already at Animal Kingdom, having done the Wild Africa Trek first thing that morning (I’ll cover that in my next post). We got to Tusker House around 2:30 and checked in, and maybe waited 5-10 minutes to be seated. The buffet itself did have some changes to it, with traditional Thanksgiving items laid out in addition to some of the normal menu items. One note here: the dessert table isn’t well placed, as it always seemed to have a line, and that line runs in front of the table that holds things like the South African preserves, Tabbouleh, and Hummus, which my wife was disappointed to discover only after she was full since she never saw those items until she went for dessert. Still, it was a fun Thanksgiving lunch, complete with Donald Duck and Friends!

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Fairytale Dining Breakfast at Cinderella’s Royal Table: Yea we did, and you should too! This isn’t an easy reservation to get, but Jen’s perseverance with the Disney Dining site paid off. Also note that this counts as two table service credits per person. We had a 9:05am reservation, and checked in slightly before that. After a short wait outside, were taken in to the lower waiting area where you meet and have your picture taken with Cinderella. After another wait for your name to be called, you’re taken upstairs to your table. The entire place is well done, with attention to detail in every aspect of it. Just like every other character meal, as you eat, the various princesses make their way around the dining area and stop at each table for pictures and autographs.

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Cinderella’s Happily Ever After Dinner at 1900 Park Fare: We did this the same day we did Cinderella’s Royal Table, so it was a princess-heavy day. We were second in line at 1900 Park Fare when it opened for dinner, and for those with little ones, I highly recommend being there for the dinner opening. The little girl in front of us got to help them open the doors. Here, that means saying the magic words, and having Cinderella and Prince Charming open the doors, welcome her in, and lead her and her family to their table. I can only imagine how much that meant to her, so for other parents who want a shot at this for their kids, opt for the 4pm reservation and be there early!

Food-wise, it was the best buffet we had. The meat on the carving station was perfectly cooked, and everything else I had, including the mashed potatoes, was excellent. As we ate, Cinderella, Prince Charming, the step sisters, and the wicked stepmother made their way around. The sisters and mother were hilarious, too, as they were perfectly sarcastic to everyone they talked to. Case in point: when the red-headed step sister came over, she took one look at Bayley’s red hair and said: “Look at your hair color, it’s like we’re better than everyone else!”. At one point, one of the step sisters passed a crying baby a couple of tables over and loudly said: “Stop crying, you’re fine!”. Really funny stuff, everyone we saw was eating it up!

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Princess Storybook Dining Lunch at Akershus Royal Banquet HallOkay, maybe we went a bit overboard on the princess-themed character dining, but we really wanted to try Akershus. It’s similar to Cinderella’s Royal Table in that after you check in and have your name called, you have your picture taken with a princess, which in this case was Belle. After being seated, it’s the typical “eat while characters come by” setup. The food was pretty good, too. The appetizer portion of the menu is buffet style, with it being a “Taste of Norway” setup with meats, cheeses and seafood, among other items. There are two sides to the buffet table, with both sides being identical. This isn’t clear at first, and results in people walking the whole thing, slowing down the line as they cut in to see what’s on the opposite end. Somewhat annoying, but oh well. From the entree menu, I had the Traditional Kjøttkake, which is Norwegian meatballs on mashed potatoes. D-e-licious!

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All of the table service meals were great, as was the Be Our Guest breakfast using quick service credits. Our other quick service meals were at places we ate last time, including Wolfgang Puck Express at Disney Springs (still the best value for quick service, imo), Pizza Planet, and Contempo Cafe. All good stuff, I just didn’t feel the need to cover them again. We were disappointed in the specialty cupcake selection this time, as Pizza Planet only had a Thanksgiving-themed pumpkin spice cupcake (left pic), which was just okay. Contempo did have a few more options, including the creme filled cupcake I got (the chocolate one below). Mmmmmm.

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In the end, I felt the same way about this dining plan as I did in May with the Quick Service plan, that it’s not something I feel it necessary for us, but it may very well be a good option for a larger family. After everything was calculated, we’d saved close to $300 total by getting the dining plan (vs paying for each place we went outright), but then again, it’s highly unlikely we’d have done this many character and quick service meals, or even gotten as many snacks as the plan offers, so who knows if we would have even spent as much on food as the dining plan cost. I’d say that in both cases, the dining plans just “enabled” us to eat at more of the park options than we would have otherwise. I did enjoy it more this time, due in large part to the table service choices we made.

MSC Divina: Day 8 Recap – Debark and Final Thoughts

Saturday morning saw us (unfortunately) back in Miami. We chose not to do self debark this time, preferring the ease of debarking without having to drag luggage around. Even with an 11 hour drive home, I was more than willing to delay it by an hour or two in order to avoid lugging 5 suitcases around the ship.

Having two rooms on two different decks, we had a choice of which debark color to go with, the red one for our room (9146) that would be one of the last to get called, or the pink one for Bayley’s room, with a scheduled departure of 8:45. We chose pink. This isn’t like other lines where they make the color/zone announcements throughout the ship either, they assign you a time to meet in the Pantheon theater, the only place where they then make the announcements for each color.

Prior to our scheduled time in the theater, we hit the MDR for breakfast, where I’m pretty sure they were just serving the same food from the buffet, as my waffle was the same soft Belgian waffle I’d had a few days earlier. No biggie. We finished up and headed to the theater around 8am. We didn’t have long to wait, as they called us a bit early, somewhere around 8:20am. Exiting couldn’t have been smoother, either. There was only a small group of us, and we were escorted to the rear gangway with no wait, and headed to the baggage area. The cool thing here is that it’s not the typical warehouse “hunt for your baggage” setup, they actually have rooms with conveyor belts, similar to airport arrival. I think it took all of 5min for our bags to arrive, and we headed to customs, where there was also no wait. From the time our color was called in the theater to the point where we exited customs, it *might* have been 20 minutes (probably less). It was all handled very well from our perspective, one of the fastest debarks we’ve seen.

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I’ll flip things around at this point and give our overall opinion before I call out the highs and lows.

We talked it over on the way home and agree that in spite of any negatives, we had a great week. After reading a number of reviews, we really didn’t know what to expect, but agreed that whatever issues MSC had last year with integration in to the American market have pretty much been taken care of. The crew was outstanding for the most part (exceptions listed below), the ship was very clean, the food was pretty good, and we had a blast all week. MSC has made its way into our regular cruise line rotation, and we’re excited about the prospect of sailing the MSC Seaside out of Miami after she arrives in late 2017. Well done, MSC, you’ve come back to the US with a great product!

Additionally, not knowing anything about this line before this trip, it would have been hard to recommend it to clients. We’re certainly not going to push a line we don’t know, so this was as much about learning the product as it was enjoying our holiday aboard one of their ships. After experiencing it first-hand, if the Divina and it’s itinerary are a good fit for clients looking to sail the Caribbean, we wouldn’t hesitate to put them on it!

On to the positives and negatives!

Positives:

  • We love the smoking situation, especially the lack of smoking in the casino. It’s actually nice to be able to play in a smoke free environment.
  • The food was, for the most part, pretty good. There were exceptions, as there are on all cruises, but overall what we ate was tasty. The pizza is also the best at sea in my opinion.
  • The ship is beautiful. Not the gaudy decor you get with some lines, tastefully decorated throughout the ship.
  • Once again, the entertainment team was awesome. We had a blast at every activity we attended, even bingo. The team really blends well together and genuinely appears to be having fun entertaining the passengers.
  • Very nice main theater. There appeared to be far fewer obstructed view seats than we’ve seen on other lines, at least on the lower level.
  • Not something we could make use of, but on certain sailings (including our Christmas sailing), kids sail free or at a discounted rate. Per MSC’s site, the policy is changing slightly this coming summer, but still, a good deal for parents!
  • The shows were higher caliber ones than you tend to get with the included shows on other lines. The main singers are some of the best we’ve seen at sea, and having some acrobatics integrated into the shows is awesome. MSC appears to be laser-focused on giving passengers great shows, and their new partnership with Cirque Du Soleil is a prime example of that.
  • The staff throughout the ship were all very friendly. Always saying hello, wishing people happy holidays, etc.

Negatives:

  • The MDR has too many tables crammed in to too small of a space. Half the seats at our table always seemed to be blocking servers trying to walk through due to seats from tables around us being so close. The 6 person table we were at in no way should seat 6, either. 5 tops.
  • The MDR almost seemed short-staffed. Getting small things like drink refills was hit or miss due to how many tables and orders they were having to handle. They were all very nice, but just seemed like they had too much to deal with.
  • Cabin service for us in 9164 wasn’t very good, and completely the opposite experience our daughter had in 12039. From small things, like her ice bucket being full every day, whereas ours had a layer of dust on it from non-use, to running out of toilet paper due to the bathroom not being touched two nights in a row, to us never even seeing our steward the entire cruise.
  • The abridged schedules for some things got really annoying. I mentioned the limited soft-serve hours in my last post, and the issues with the water slide times two posts before that. I’ve also alluded to the odd buffet schedule in a couple of posts, but yea, if you don’t want to eat in the MDR, your options for dinner on the buffet are limited, as very few stations are open during dinner hours.
  • There’s no comedy club on-board. It’s not really fair to compare MSC to the contemporary lines like Norwegian, Royal or Carnival, but for those who are used to those lines and looking at MSC, that comparison is bound to happen. We all love a good comedy club, but you’ll have to love it on another line. Regardless, the other entertainment more than made up for it.

Small, nitpicky stuff:

  • They really like to hawk their wares. It starts shortly after you board, as there are people everywhere trying to sell you a drink package. Eating your first lunch in the buffet? Expect to be approached by no fewer than 4 people asking if you want a drink package. Additionally, the shops have tables set up in multiple locations on the ship trying to sell you watches, jewelry, pasta ingredients, etc. There was even a row of tables on one side of the main pool area taking up good chair space trying to sell stuff. We just found that a bit odd.
  • The water slide area has no place to hold your stuff (chairs, cubbies, etc) while you ride the slide, so we just put ours on the ground off to the side of the bottom of the slide.
  • The on-board app is just okay. It’s not really an app, either, it’s just an internally-hosted web site. It didn’t work on my wife’s Windows Phone, unfortunately, so we couldn’t use it to communicate with her, and the info it offered was incomplete, as it didn’t have any restaurant menus, and I never did see show information listed on it.
  • Lunch service in the MDR was really slow, even when things aren’t busy.
  • The infinity pool wasn’t infinity-ing while in port. Maybe they were taking that time to clean/refill it, but it would have been nice to be able to use it when people were still ashore and it was less busy.
  • I think I mentioned this before, but there’s nothing in the way of water or cold towels when you return to the ship after a day in port. I really wanted to grab both from Holland America’s table when we got back to the ship in San Juan, as we were pretty hot from walking around.

The negatives above weren’t that big of a deal to us, as the positives generally outweighed all of them, and we had an amazing Christmas week aboard the Divina. As I’ve already mentioned, we’d sail her again if given the chance!