Sailing With Disney – Let’s Get This Party Started!

I’ve mentioned before that embarkation day is a love/hate thing for me. Going in to this boarding day, I was excited enough to not care how painful boarding would be, but we still decided that we weren’t going to rush to the port, instead opting for a slightly later arrival in the hopes of avoiding some of the crowds. Well that didn’t really work, as in our excitement we still left a little too early :). Around 11:30, after moving our cars over to the cruise parking area at the hotel we’d stayed at, we grabbed a Lyft and headed to the port. For anyone who’s familiar with the area, it took all of 5 minutes to get from our hotel, the Radisson, to the port. So much for a more relaxed arrival time that would allow us to walk on with little wait!

After passing through security, we headed for check-in. For non-concierge folks, there are two possible lines you end up in, either the first time Disney cruisers line, or the Castaway Club line. Being our first Disney cruise, we obviously landed in the former. It moved pretty quickly, and start to finish I think it might have been 10 minutes before we had our cabin keys are were off to wait for our turn to board. Not too bad! Part of that check-in is getting your boarding group number, which in our case was 25, about 22 from where they currently were. No biggie, we decided to get in line for a picture with Minnie prior to boarding, which definitely killed some time, as they were all the way up to group 17 by the time we finished.

 

After wandering the boarding area for another 20 minutes, our boarding group was called, and it was time to get things rolling. One of the cool things about boarding on Disney is that as you walk on to the ship, you’re welcomed on board by name:

Once on board, we headed for Royal Palace, as we wanted to try and get reservations for the brunch buffet at Palo, and hadn’t been able to prior to sailing. Having boarded at 12:55, we only had 5 minutes before they opened the room to allow passengers to come in and request dining changes like this, so we jumped in a line that was surprisingly short, with only 5 or so groups in front of us. As you’ll see in a later post, we did manage to get the reservation, so that little victory behind us, we headed to lunch. We’d decided ahead of time to eat our first meal in the Dream in Enchanted Garden to avoid the buffet crowd. Not a bad call, other than somewhat slow service. The dining staff were very friendly and quick to respond to whatever you needed, but it seemed like there were too few of them in a space where there are too many tables crammed around each other. The sundae at the end of the meal made up for it, however. Amazing. That proved to be a common theme on the cruise, as their ice cream is delicious!

 

After lunch, we headed to the room. We were booked in cabin 7004, a Deluxe Oceanview Stateroom with Porthole (OV) all the way forward on deck 7. It’s a fairly spacious cabin with plenty of storage with a porthole that overlooks the front of the ship. One thing I really like about the room’s design is the split bathrooms. One bathroom with a sink and toilet, the other with a sink and bathtub/shower combo. Having another bathroom with its own sink separate from the shower allowed more than one person to be getting ready for dinner at the same time. So nice :). My only gripe about the room was the slanted front wall, due to that being the front of the ship. I intentionally chose that side of the bed (power outlet and USB ports in the alarm clock FTW!) and ended up hitting my head more than once. Really, that’s all I’ve got in the complaint department where the room is concerned, I really liked it. Here’s the 360 shot of it, take a look around!

Here are a few more of the room, including the bathrooms, and one of the couch after it’s been turned into a bed:

 

After dropping our stuff in the room, we gave Bayley a tour of the kids club since it would be the only time she’d be able to go in. As expected, Disney’s got a great setup down there. I posted some pics of it during our tour of it back in December, but to recap, some of the highlights include a Star Wars themed section where kids can fly the Millenium Falcon, Andy’s room from Toy Story, and large video enabled floors where games can be held. As we walked through, there was in fact a game going on at one of them, which Jen and Bayley happily took part in. Jen thinks they were frogs, stepping on the screen to throw out its tongue and catch bugs:

 

After a little walking tour of a few areas, we headed up to deck 12 to take in the sail-away party. Having mis-judged the number of people who’d be attending, and getting there as it was starting, our initial spots weren’t that great, so I moved around a little to get a better view:

 

It’s a good time, complete with a number of Disney characters, so if you want a good view, get there a little early and get up against the rails on either side of deck 12, or up front by the stage on deck 11.

After the sail-away party, we explored the ship a little more before heading to the main show. We’d been assigned late dining (8:15), which we normally don’t like (this trip did nothing to change that), so we were in the early show. The first show of the sailing was the Golden Mickeys, an awards-style show geared towards celebrating Disney’s vast catalog of movies. We do like the Dream’s theater, as it’s fairly open throughout, with excellent sight-lines in most places. They do use the forward balcony boxes in the shows, so the closer to center the better, but we sat on the sides a couple of times and had clean views of the stage itself. Couple that with snack bars just outside the theater by each entrance, and it’s up there as one of my favorite theaters on any ship we’ve sailed. Far better than whatever it is that Carnival decided to do with the main theater in the Vista.

The show is where I really started to appreciate Disney’s ability to provide outstanding entertainment regardless of location. Prior to this, MSC held the title of best entertainment at sea in our eyes, but Disney’s on a whole other level. For that very reason, I still categorize MSC as the best in the contemporary non-Disney class when it comes to original shows. When you factor in Disney’s vast catalog of movies and cartoons that they can pull from for the show (without having to pay royalties), there’s really no way for anyone else to compete, as Disney’s in a league of their own. The show itself was outstanding, with excellent performers and vocalists, a theme that held true all week.

The theater is also where I started to notice and appreciate Disney’s enforcement of the rules. Leading in to the show, they’d warned people multiple times that no photos or video recording were allowed in the shows, and as usual, people didn’t listen. What set them apart from other lines is that they actively enforced it. In Cats when we were on the Oasis of the Seas, a woman a few seats over recorded a large chunk of it fairly obviously (the screen on her phone was large and bright), and none of the staff members did a thing even though we were all warned before the show about doing just that. In here, the ushers quickly spotted those with even the dimmest screen, walked over, and told them to stop. It made for a much more enjoyable experience. I admit I did take one picture, but well before the show started so I could show our viewing angle:

IMG_2852

After the show ended, we still had time to kill before our 8:15 dinner seating, so we headed to D Lounge to catch part of the Family Fusion game show. Good stuff, similar to the Match Game. I didn’t stay in there long, I wanted to get some outside shots as the sun was going down, so I headed out to get a few shots while the girls watched the game:

 

After that quick stroll outside, I headed back in to meet up with the girls so we could head to our dining room for dinner. For those that haven’t sailed Disney, they have multiple dining rooms that you switch between each night, with your dining staff following you. For night #1, Animators Palate was on tap. That’s a really fun venue, and probably our favorite MDR of the sailing. Being that we had 4 nights in 3 dining rooms, one was repeated, and I really wish it had been this one. Beyond the cool decor, Crush is jumping between the different screens talking to various guests at their tables while they eat. If you’ve ever been to Turtle Talk with Crush at Epcot, it’s very similar, just in a dinner setting.

 

Dinner itself was delicious. From the top left, moving clockwise, I had the Black Truffle Pasta Purseittes, Baked Potato and Cheddar Cheese Soup, Ginger Teriaki dusted Angus Beef Tenderloin, and the Cookies and Cream Sundae. Like the sundae at lunch, it was outstanding. I could have eaten sundaes all week and been perfectly happy :).

IMG_2930

Our only complaint with dinner was how long it took. Felt like we were never going to get out of there, taking just over 2 hours from the time we were seated until we were done with dessert. One of the reasons we prefer early dining is that they actually have a set schedule to keep, needing to get people out quickly so they can clean up for the next seating, a deadline that’s just not there with late seating. Our wait staff was great, it just seemed like another case of too many tables for too few staff. It took so long that we missed one activity that started around 10pm or so. Might have been a character meet and greet, but I forgot to note it unfortunately.

Our dinner finally over, we headed to the Quest game show, which was followed by their version of the marriage show. Normally we like to play along during Quest, but getting there so late and being completely full from dinner, I really wasn’t up for it. There weren’t any really convenient seats for running up to the host, either, so we just watched this round. The host for both of these events, Chris, was outstanding. I highly recommend attending the late night stuff he hosts if you’re looking for fun without the kids :). In case anyone from our sailing happens to read this, I’ll close this post out with some shots from those games, including a picture of the marriage show couples. Couple #1 was one of the funniest pairs I’ve ever seen in this type of show, for reasons that should stay on the ship 😉

 

At this point we’d only been on-board for half a day, but were having an absolute blast, and for the most part our Disney cruise was living up to the hype. Next up, the ship makes its first stop. Did we get off in Nassau? Stay tuned! In the meantime, enjoy a few more pics from day 1:

 

Norwegian Escape – First Impressions

It’s been a crazy couple of weeks, kicked off by a cruise on the Norwegian Escape that sailed on 11/19, the first full 7 day sailing since the ship arrived in the US. While I plan to go in to more detail in future posts, I wanted to get one out on our overall impressions of Norwegian’s newest ship. First, a little history.

I’ve mentioned before that we haven’t cruised NCL in quite a while due to issues we had on our first sailing with them, on the NCL Jewel in March of 2006. The MDR food on that sailing was horrible, but that paled in comparison to an injury our daughter suffered to one of her hands due to negligence on the part of one of NCL’s tour operators. NCL’s response to the incident was pretty bad as well, and that played a big part in our decision to stay away from them as long as we have.

Fast forward to this year,  and our company’s national conference aboard their newest ship, giving us the chance to see how much has changed with the line. It was just my wife and I, and we both went in with open minds. So what did we think? In a word: Redemption. We had a blast, and saw that many things have changed for the better. As mentioned, I plan to go into more detail on certain areas in later posts, but here’s the overall pros and cons list:

Pros

  • It’s a beautiful ship, not gaudy like others.
  • Our room, a standard balcony, was excellent. Having the bed next to the balcony door was great, there was plenty of storage space for the two of us, and there were more outlets (including USB ports in each of the bed-side lights) than most ships we’ve sailed. The bathroom layout was great too, with a ton of shelf space.
  • The food was much better than last time. We only ate at the included restaurants on 4 occasions on this sailing, with all being good. The only place we had food we really didn’t like was in the Supper Club during the “For The Record: The Brat Pack” show.
  • The specialty restaurants we ate at were outstanding. I’ll go in to more detail later, but the list of ones we ate at: Cagney’s, Teppanyaki, Food Republic, Moderno, and La Cucina. Some of the best specialty restaurants we’ve eaten at on any ship.
  • The “For The Record: The Brat Pack” show was one of the best shows we’ve seen on a ship. Again, the food in here was pretty bad in our opinion (as was the service), but the show more than made up for it.
  • We never felt like there were 4,000+ people on the ship, even when debarking in each port. Getting off in port went a lot smoother than other sailings on smaller ships.
  • The staff was outstanding. It can’t be easy dealing with over 700 travel agents, and they all did a great job all week.
  • The photo setup is cool. Whenever you get your picture taken, they scan your card, and your pictures are put into a specific folder for you in the photo area, so no searching through dozens of other pictures to hunt yours down.
  • The only slide we had the chance to ride (due to the others being closed during times we were free), but the AquaRacer is a blast, especially with the tandem tubes. There’s a shot taken from the clear section of it while Jen and I were riding tandem in my pictures below. Here’s the full video of that same run:

Cons

  • The smell of smoke around the casino is flat out bad. We noticed it as soon as we got on while walking around the Atrium, as the smell is already embedded in everything in the casino, and the ship only had two sailings prior to ours. The problem here is that it’s in a central area, being open to the Atrium like other ships in it’s class, so you have to put up with it any time you walk through there. They need better ventilation here.
  • The movement of the ship, even in calm seas, is more than we remember on any past cruise. It was rocking back and forth pretty much the whole cruise, and at one point even started getting to me, and I’ve never gotten motion sick in my life. Someone mentioned that NCL was using smaller keel technology, not sure if that’s true, but whatever the issue is, it’s very noticeable based on a number of people I heard complaining about it both on the ship and after the cruise. It also caused a constant creaking sound in our room as the ship rocked.
  • Lack of bar staff. There was almost always a wait at the bars when we went up to get our soda cups refilled. In most cases, there was only one person behind the bar, which during the day on sea days was problematic when there were 10+ people waiting for drinks of some kind.
  • Margaritaville’s setup is bad. Good food, and the same key lime pie from the main restaurants, but the wait was ridicu-bad. On sea days, it wasn’t uncommon to find a 2+ hour wait around meal times (we got in after a 40min wait on a port day), all while half the tables sat empty. We heard after the cruise that the kitchen in there was too small to keep up with the demand when full. Again, no idea if that’s true, but regardless, they had to deal with it. They’ve since changed it from a free option to charging for items a-la-carte.  It actually started with the 11/28 sailing, which IMO is wrong. Announce and give people warning it’s coming, but to blindly do it right as people are about to get on just feels wrong.
  • I’ll say it again, the food and service in the Supper Club for the Brat Pack show were both bad, start to finish. Both can be fixed, so hopefully Norwegian listens to the feedback from us and other guests.
  • I’m not a fan of their “Freestyle” setup. I get the point, it allows guests to only pay for the food and shows they want, but it means having to plan part of your schedule ahead of time. We felt like we needed to make reservations for specialty restaurants and shows before we cruised, which doesn’t really feel “freestyle” to us. We also don’t like the lack of assigned MDR seating from one aspect: getting to know your servers. It’s always fun getting to know them, and in many cases they learn your habits and will have things ready for you that they know you’ll want.
  • The outside setup on the ship is odd. There isn’t much space on the upper decks to hang out on sea days due to a good chunk of the space being taken up by clubs. The open area around the main pool is tiny compared to other ships we’ve been on, and my own pet peeve, the only place to watch the wake coming off the back of the ship (outside of aft cabins) is deck 8, which has no chairs to sit and enjoy it on. Spice H2O takes up the other good spot, with a  huge video display taking up the center of the back of the deck.
  • The main theater’s design is just, well, bland. It’s really the only area of the ship where my earlier “it’s beautiful” comment doesn’t apply. Additionally, whoever designed the cup holders needs to be reassigned. They aren’t big enough to hold NCL’s own soda package cups, unless you put one of their plastic water cups in there first and then put your soda cup in that (picture below).
  • The announcements from, well, anyone, were pretty difficult to hear and understand, when we actually got any. Example: when waiting to get off in ports, we never got any updates as to when they expected to be able to allow us off, or even where to go, so people were just sort of wandering around until we finally got the announcement that the gangway was open. On other lines, our CDs have been good with ensuring guests are kept up to date with any delays, where to go after debark starts, etc.
  • Show scheduling was an issue all week. Our early show the night we boarded (The Brat Pack) was cancelled due to cast illness, with them re-booking us for the later show, which was also cancelled. We ended up seeing it the next night, but ours wasn’t the only show with this issue. Million Dollar Quartet also had cast illness (heard later it was Jerry Lee Lewis) that resulted in them cancelling the last 3 nights of shows. They did fly in Tenors of Rock for the final night, which we caught, but whatever was going on with the other cast members must have been bad (hope they’re okay), we’ve never seen show cancellations like this.

Yea, there were a few negatives above, but all in all it was a great week that gave us a much better experience this time around, and we’d definitely sail them again as a result. I’m not going to comment on the cruise director, her staff, or any of the on-board activities they run, as we never had time to enjoy any of it. On sea days, we were in sessions for our conference and missed out on all of that.

I’ll be posting reviews of the specialty restaurants and our excursions separately, but in the meantime, enjoy some shots of the ship! Oh, and that last picture calls out one more highlight from the cruise: Guy Harvey was on board for this sailing!

IMG_1468_SmallIMG_1083 IMG_1080 IMG_1067 IMG_1065  IMG_1010 IMG_0942 IMG_0931 IMG_0925 IMG_0844 IMG_0804 IMG_1016IMG_0792 IMG_0773 IMG_0752 IMG_0740 IMG_0692 IMG_0690 IMG_0689 IMG_0688 IMG_0687 IMG_0686 IMG_0683 IMG_0682   IMG_0658IMG_0554IMG_0665IMG_0637 IMG_0623 IMG_0597 IMG_0594 IMG_0570 IMG_0561  IMG_0548 HUDT8551