Sailing With Disney – Debark and Final Thoughts

Finishing out my series on our adventure aboard the Disney Dream, I wanted to cover our debarkation experience and look back at what we liked and didn’t like about this sailing. If this is the first post you’ve read in our Dream series, I encourage you to hit this link and check out our previous posts first!

Debarkation was a bit of a whirlwind for us. We’d tagged our bags the night before and put them out at the required time of 10pm, earlier than any other sailing I recall. We’d been given Daisy tags, and assumed they’d be calling the characters in a specific order, similar to numbered debarkation order on most lines. We were wrong.

When we woke up in port Friday morning we started getting ready, and after Jen turned her phone on, she started getting a series of texts letting her know of a bit of a family emergency going on back home. This suddenly meant our plans had changed, and that we needed to get off the ship and back to NC as soon as possible, so we headed to guest services to see if we could get off before our character was called. That was the point at which we found out there is no real debark order, you just get off whenever you want and head down to pick up your luggage from the zone that matches your tag. That was a first, and boy was it fast. We headed right for the exit, and with everything going on, I never had a chance to get any pictures, but one nice touch as we exited was that the Captain was there seeing guests off.

After exiting the ship and finding our luggage, we headed for customs, which was also a breeze, as we didn’t need to fill out and present a declaration form. We simply handed him our passports, he asked if we had fruit, and as soon as we said no we were on our way. It might have been 30 minutes from the time we started walking down the gangway until we arrived at our cars in the hotel parking lot. It was all very smooth, which we really needed at that point. A+ for debarkation, it was nice and smooth.

Moving on, there are a few things that stood out to me over the course of this sailing:

  • It’s all about the Disney product. For example, on other lines, we’re used to the crew being introduced before the show on the last night of a sailing, but that never happened during this trip. Additionally, we’re used to the entertainment team being the face of your trip, but that never seemed to be the case here, it was all about Disney, and they made sure you remembered that. Not saying that’s a bad thing, just something different than what we’ve seen elsewhere. The experience comes first, just like it does in the parks.
  • Anyone that’s been to a Disney property knows how good Disney is at separating parents from their money, and the ships are no different in that regard. Other than the jewelry /purse “sales” on some ships, I rarely see people buying things like shorts, toys, or other line-specific gear, but this is Disney. The shops were busy most of the week, and I admit we even bought DCL shirts among other trinkets, and we never buy cruise line shirts. I’m sure they sold a number of pins on trading night, and a bunch of gear leading in to pirate night, too. I don’t recall a single sailing on any other line where I’ve seen the shops as busy as they were on the Dream.
  • The department heads were out checking on their areas more than on any other sailing I recall. That’s not to say it was in any way a distraction, they stayed out of the way, but it was impressive to see how often they were around making sure everything in their respective area was running smoothly. That alone made it obvious that this is a Disney operation.

So on to our positives and negatives. First up, the positives:

  • First and foremost, we had a great time. While it seemed to be busier than most sailings, mainly due to having a 21 year old that still loves the character meet and greets ;), the sailing was an absolute blast, and we’d do it again in a heartbeat.
  • The food was good all week. You can’t always say that about MDR and buffet food, but I can safely make that statement here. I don’t recall a single thing I had that I didn’t like. When you factor in the brunch buffet at Palo, it was some of the best food we’ve had any one sailing.
  • Our cabin service was excellent all week. We did have an issue with a misplaced item of clothing the first day, but it was located and things were good the rest of the week.
  • The shows were very entertaining, and offered sets and casts that overall were better than the vast majority of lines we’ve sailed. As I mentioned in a previous post, it’s hard for me to compare the shows themselves to any other line, because Disney has a catalog of popular stories that they don’t have to pay royalties on like other lines would, so it’s not really a fair fight. I will say that the singing and dancing was on point all week, some of the best we’ve seen on any ship.
  • Castaway Cay was awesome. One of our favorite private islands, and frankly I wish we’d have been on one of the sailings where you stop there twice. Having a separate area for adults was outstanding, along with tram service between all points on the island. I’d have easily traded our stop in Nassau for a second day at Castaway Cay.
  • The Aquaduck was probably the best water slide I’ve ridden on a ship to date. I’m a fan of the Aqua Racer on Norwegian’s Escape as you can see in our video, but the Aquaduck was better in my opinion. The night ride didn’t hurt 🙂
  • Rotating dining rooms almost every night is cool, definitely adds something to the experience on the ship. I just wish our repeat had been Animator’s Palate vs Enchanted Garden.
  • When you want to get away from the kids, there are plenty of adults only areas to give you some relaxation. A couple of different pools, and after 9pm, a whole “district” area at the back of the ship with multiple venues to choose from.
  • Having an on board movie theater with first-run Disney movies is awesome. Pirates of the Caribbean 5 came out a couple of days before we sailed, so getting to watch that on pirate night while sailing in the Caribbean was really cool. Add to that the snack bar (which does cost money) and ability to bring food from the buffet, and it’s definitely a nice touch.
  • We really liked our room, cabin 7004, a Deluxe Oceanview Stateroom with Porthole (OV). It was the first time in a while that we haven’t had a balcony, but I can’t say I ever really noticed. Having so much space (including plenty of storage) along with two bathrooms. Feel free to take a look around with this 360 degree shot!
  • The ship is in excellent condition, well decorated, and was always clean.
  • The entertainment options throughout the day were so much fun. There was so much to do that I don’t think we ever made it to any of the trivia events. The girls especially loved the drawing classes, something they were sad to see removed from Hollywood Studios. Getting to draw Stitch is always a highlight for Bayley!

The negatives, of which there were few:

  • Going in, we heard a lot of “this will ruin cruising for you due to that legendary Disney service” comments. Yea, none of us really agreed. If you’d never sailed before, the whole package (food quality, characters, the Disney experience) might make it hard to sail any other line, but we never really felt like the service lived up to that Disney level they’re famous for in the parks. I’m not saying it was bad (with the exception of my next bullet), as the crew was good all week, and the entertainment team was fun, but we’ve had service that’s been just as good on other lines, so I can’t really say it met those pre-set expectations.
  • The only really bad employee experience was in one of the shops. We wanted to buy a Pandora charm or two, since they have a couple they only sell on the ships, and the woman working the counter seemed less than interested in helping. We did buy one, but only after having to really push to get her to show them to us or tell us anything about them.
  • Something I mentioned in an earlier post, the dining speed. It really seemed like there were too many tables and not enough staff to handle them. That first night was brutal, taking well over 2 hours for the full meal (other tables had the same issue) and causing us to miss one late night activity we wanted to see. No complaints on our dining staff, they were great, they just seemed overworked.
  • The Midship Detective Agency apparently closes at midnight. I get it, most people doing it are likely well asleep, but Bayley was trying to participate one night while we were walking around late, only to find this had shut down a few minutes before we got there.
  • While the mixology class we did on day 2 was fun, we’d hoped that we’d actually be learning to make more drinks. We put together 3 of them, but in reality only truly made like 1 of them. For a couple of them, items that were part of the mix were prepared ahead of time, like some of the mashed fruits.

That’s really it for negatives, and none of them are really worth complaining about in my opinion. Our week on the Dream was excellent, and none of the above items took away from our fun at all.

In closing, I’d have to say that if you’re a Disney fan and have never sailed with them, you’re missing out! We really enjoyed our cruise, and would easily sail Disney again! They’re obviously a very family oriented line that provides a great experience for the kids while giving the grownups a chance to have fun as well. If a Disney cruise isn’t on your list, it should be!

Sailing with Disney – Pirate Night!

Pirate night is one of the busiest nights on a Disney Cruise. What’s it like? Read on!

After a little rest following our fun on Castaway Cay, it was time for pirate night aboard the Disney Dream! This is another part of the cruise we’d been looking forward to, as we’d even picked up some Disney-themed pirate shirts for this night while we were at Downtown Disney a couple weeks earlier. Disney also leaves you Mickey-themed ‘Pirates in the Caribbean’ bandannas to wear as well, as we found out when we got back to our room!

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First on the night’s agenda, pictures with Captain Hook and Mr Smee! These took place down in the little rotunda outside the shops, and there really wasn’t too bad of a line:

We walked the shops a little during that time, and one little tip for those who want to participate but didn’t have a chance to pick up pirate shirts or gear prior to sailing: There’s plenty on-board. Disney knows it’s worth stocking the stores on pirate night, and they had a pretty good selection of shirts, hats, and other pirate garb.

At this point, it should have been show time for us, but based on the schedule, we decided to skip it. It wasn’t a Disney show, it was one with the on-board magician, and while I’m sure we’d have enjoyed the show, we wanted to partake in as much pirate goodness we could. As such, we also decided to skip eating in our assigned dining room (a repeat of Enchanted Garden) and instead headed for the buffet to try and save time. On arriving, we encountered a twist we’d never seen with any other ship’s buffet before: it was table service, and pirate themed at that. The service was outstanding, and while the food was good, I’d have preferred to have had a full buffet selection vs a smaller table service menu. We went to the buffet for a reason, to shorten our dinner time, and table service doesn’t really accomplish that.

After dinner it was time for the first pirate show, so we headed up to deck 12 to get a good spot overlooking the stage. Having decided on a faster dinner, we got a pretty solid spot that gave us a clear view of the entire deck below, and even allowed us to participate in the pre-show fun. They have various cast members dressed in pirate garb walking around  deck 11 playing various games with the guests. In our case, Bayley played ring toss with one of the girls. In addition, there was some pirate ship basketball going on a little farther aft on 11:

The first show, named Mickey’s Pirate Academy, was more targeted at the younger kids, and was a musical show that taught them the necessary steps to be pirates in Mickey’s crew. As you can see from the video, it’s a typical high-energy show Disney that the kids seemed to be enjoying!

Once over, we had a bit of time on our hands before the show that opens the fireworks, so we headed inside and walked around a little before getting in line for pictures with Pirate Stitch. Bayley’s always been a huge Stitch fan, and waiting for this was a no-brainer for her. We got there early enough to only be 78 people back in line, but this line did get and stay pretty long, so if you have plans to get pictures with pirate Stitch, get there early! Right below Stitch was Pirate Minnie, so we ended up getting pictures at both places! Those lower lines had been pretty long at one point as well, so we were happy to at least get shots with Minnie!

Shortly after, we ran in to the cruise director, who in my opinion had the best costume of the night. I’ll add that there were a number of guests in some pretty good costumes, but living on the ship, especially in an entertainment role has its benefits, one of those being that you have a reason to go all out for your theme costumes :).

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After all of our pictures, the time had finally come for the fireworks! We headed outside and found ourselves a spot a little over halfway back in the pool area on deck 11 (which they cover for these shows). In hindsight we probably should have gotten there earlier to get a little closer, or even aimed for the starboard side of deck 12 to keep the water slides out of our view. No matter, the spot still wasn’t bad, and we were able to sit down for the show and fireworks and still see all of it. Note that deck 13 aft was closed for this show, so don’t assume that area will be open if you want to see fireworks from there.

The pre-fireworks show was a Pirates of the Caribbean themed show where Jack battles for possession of some, for lack of a better work, magical wrist guard, which is billed as the ultimate weapon. The show is fine, but went on a little too long in my opinion. Most of it was made up of the bracelet going back and forth between Jack and those trying to get it. A long game of keep-away, basically. We really just wanted to get to the fireworks, so we were happy when they finally began. As you can see, even sitting in the back half of the open area on deck 11, we were able to have a pretty clean view of the show:

Not a bad show, especially on a moving ship at sea! Once again, Disney does not disappoint! That wasn’t the end of the night, either, we still had a couple of things going on, starting with the 10:45 pirate themed buffet! As soon as the fireworks ended, we headed up and grabbed some food, eager to get to our final event of the night. One thing I might not have mentioned yet is that Disney has a pretty large movie theater on-board, equipped with a solid snack bar. They do charge for items on the snack bar, but they also allow you to bring in other food, including stuff from the buffet, so all three of us had loaded buffet plates, including some dessert crepes, tacos, and other goodness.

The nice thing about the theater is that it plays some popular movies from the Disney catalog along with a first-run movie or two, so on pirate night, our goal was to see the new Pirates of the Caribbean while sailing in the Caribbean on pirate night, and by the time we got there, we realized we weren’t the only ones! The theater was pretty full, but we managed to find 3 seats down low and spent a couple of hours enjoying a movie that had only released days earlier while eating our buffet food. All in all, not a bad night!

A successful pirate night behind us, we headed back to the room to get some rest for our last day on the ship, which just happened to be a sea day! Next up, all the fun we had on that final day aboard the Disney Dream!

 

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