MSC Seaside: Initial Thoughts

Well, the fun has come to an end. We debarked the Seaside yesterday morning for the final time on this trip, so I figured I’d get a start on covering our time on board. I purposely held off on writing posts while on the ship to allow myself time to digest everything that we saw and experienced. This is a brand new ship, and as such, there is a lot of interest in it. Hopefully the information we provide by way of this blog helps paint a picture of our experience for those sailing or thinking about sailing the Seaside any time soon. I have a short series of posts I’ll be doing on the experience over the next two to three weeks, starting with this overview of some of the highlights and lowlights. Details may be light, but in most cases will follow in the more detailed posts that come later.

First, we had an absolute blast during the two day inaugural. I previously covered the naming ceremony itself, but as far as the time on board, we had fun, and were very happy to have been invited to be part of it! The crew treated us very well, and while there were a few hiccups, those two days on board were really fun. Getting to see the ship while she’s not even close to capacity was awesome, as it really allowed us to explore the various public areas, as well as different categories of cabins. I’ll be including the latter in my planned posts on cabins.

Moving on, our actual sailing over Christmas is what I suspect those interested in the Seaside want to read about. This sailing represented the first time the ship was taking paying passengers out of its new home port of Miami, and it was amazing to be a part of. Full disclosure since I’ve seen people in various online communities make accusations of paid cheerleading by anyone that had anything positive to say: We paid full fare for this trip. No TA rates, FAM rates, or any sort of industry discount from MSC, we were just normal paying passengers who booked on our own over a year ago out of excitement for the product, and this is written from that point of view.

Going in, I expected there to be issues. I assumed we’d hit some of the following, and adjusted my expectations and patience level accordingly:

  • Embarkation would be a little chaotic in the newly renovated terminal F
  • The new technology on the ship (the MSC for Me app and wristbands) would be problematic
  • Dining might be a little out of control the first night as getting seating and serving processes down when the ship is at capacity might take a night or two
  • Room issues might arise. By this I mean things might physically fail or break. The ship is brand new, and even new things fail when introduced in such a large scale. We were aware of a few room issues during the 2-day, so as the ship reach capacity on the Christmas sailing, I figured we might see or hear of more of it.

Some of those did occur, and in larger doses than others, but nothing that ruined our trip. Let’s take a high level look at some of the good and bad. I’ll start with the latter so we end on a high note ๐Ÿ™‚

Keep in mind that the ship just launched, this crew has only been working together a short time (since training started in Italy like a month or so before the ship launched) and as a result, I personally expect this to get better as systems get ironed out and processes are made more efficient.

The bad

Storage space in some of those cabins is really at a premium. We were in 11054 (Fantastica Balcony) for the inaugural and 9250 (Aurea Suite) for the Christmas sailing. Calling 9250 a suite is incredibly generous in my opinion. The interior of the room was identical to 11054 except for the bed and couch positions being reversed. Both suffered from the same lack of storage space. You get a closet, two smallish drawers, and three and half shelves (the half is shared with the safe). You also get two very small shelves in the nightstand on each side of the bed. Jen and I never unpacked in 11054 due to the short time on-board, but having that same small amount of space in 9250 with 3 people was a challenge. I think we’d have used the mini fridge for storage if we could have. We made it work, but due to the closet access being partially blocked by the sofa, all had to store our shoes under the bed instead of in the closet, which really wasn’t ideal. The bathroom is also really small. That shower (the same in 11054 and 9250) was absolutely tiny, and if you’re at all tall, forget about drying off in there :). Here’s a look around both the room and bathroom in 9250:

I also have 360 degree walkthrough video of this room and a few others that I’ll be processing and posting on our YouTube channel after we get back to Charlotte, so subscribe and be on the lookout!

Calling guest services proved to be frustrating. We had an issue the first night regarding luggage delivery with a key bag, and after calling a couple of times and getting no answer at all, the automated system finally asked if we wanted to request a callback, so we did. It never came. Ever. Okay, that was on the first night, so maybe they were just overloaded. Well, people were still having issues getting anyone on the final night. Someone next to us in line to be seated in the MDR had been trying to call room service for over an hour, no one ever picked up, and they also requested a callback that never came from the automated system. Not good.

The buffet is a mess. Literally.ย First, there are two buffets on the Seaside, the main one on 8, and a smaller snack-sized one on 16. This may end up being a common theme in my posts, but it just feels like they don’t have enough crew to service a full ship. When everyone was on board (sea days, before getting off in port or after getting back on), the buffet areas weren’t well-kept during prime eating times. In multiple instances, it was nearly impossible to find silverware and/or napkins. Paper napkin dispensers were constantly empty, and you could pretty much forget about finding cloth napkins/silverware. Tables also took quite a while to be cleared from what we saw. It wasn’t that crew were standing around doing nothing, we saw them busting their butts, it really just seemed like there weren’t enough of them to keep up with the crowd.

Note that this was far less of an issue on port days since many passengers obviously aren’t on the ship. The staff was better able to keep up in these situations.

Public bathrooms are also a mess. I actually don’t think I ever used one, but Jen and Bayley did (or attempted to) on multiple occasions and almost always complained of toilets that didn’t work, either overflowing or continuously flushing, stall doors that didn’t stay latched, bathrooms that were really messy overall. In each case where they encountered someone trying to clean a women’s bathroom, it was a man, and no announcement was made before he entered in any of those instances.

Overall, the ship’s cleanliness not up to Divina standards. We’ve always found the Divina to be a very well-kept ship, probably the cleanest we’ve sailed. We expected those same standards to exist on the Seaside, but on this trip, that expectation wasn’t met. In addition to the issues mentioned above, we constantly noticed a lack of cleaning across the ship. Examples of this: Coming down the aft stairs a couple of days ago, we came across a piece of bacon just laying on the floor (which we aptly named “stair bacon”), we found half-full cups just sitting on stairway rails a number of times, and more small things like that. Granted that type of thing is just as much on the passengers who felt it was okay to leave things like that in places they didn’t belong, but on Divina, things like that disappear quickly. In a bigger example of what I’m talking about, I went out to the South Beach pool area on the morning of the final sea day to catch the sunrise, only to find the tables and chairs around the bar still strewn about from the night before. Chairs all over the place, not set up with the tables they went with, etc.ย Tables in the buffet would sit with used plates and cups for long periods of time before being cleaned up, as well. Again, it felt like there simply wasn’t enough crew to keep up.

Bar and gelato service was hit or miss. Of the bars we frequented, we found the best service to be in the Haven lounge, and under the right circumstances up on deck 16. This isn’t a knock on the bartenders, they were doing their best to keep up, they just didn’t have the manpower to deal with a full ship, and bar service could be slow as a result. In a number of cases with both bars and gelato stands, we saw managers and officers stepping in to assist with basically everything, which I highly commend. If empty glasses needed to be removed, they were on it. If drinks needed to be made, they were on it. If gelato needed to be scooped, they were on it. There are also station inefficiencies that I have no doubt they’ll iron out. Heck, we saw one fixed over the course of the week in the Venchi chocolate/coffee station on deck 6. The bar manager was making us shakes and having to walk the length of the station 4-5 times per shake going back and forth between where we were, the milk was, and the gelato was located. A couple of days later, we noticed the milk had been moved to the chocolate side of the station in a chilled bucket to save time. Things like that will definitely help over time.

MDR service was very hit or miss. When it was a miss, it was a big miss. Being Aurea, we were assigned any-time dining in the Seashore restaurant. The first night there were no signs out telling Aurea/wellness guests where to check in, so it was a little chaotic among the other passengers that were trying to get MDR issues sorted, but once I got to the podium and asked, we were seated immediately. Service that night was pretty bad, with speed being the primary issue, taking over an hour and a half to serve 3 courses. I assumed that being the first night it’d get sorted out, but in the end really didn’t seem to be a process issue, more of a training issue. One night would be really slow, the next great, it really depended on what section you got seated in. The same held true for lunch in Seashore. I think the longest we spent in there for a dinner was 2 hours one night, while tables in other servers sections were out in well under that. On the bad nights, it really felt like we were being served by head waiters that had never worked on a ship prior to Seaside and didn’t understand any of the flow in how it all worked. I will say that on the good nights, we had servers who really knew what they were doing. Overall, the women were killing it, with two of our best nights being at Barbara and Brenda’s tables. I don’t want to leave Kikit out of this either, the night we were in his section was probably our quickest dinner all week. Those bad nights and lunches were incredibly frustrating, though. The last couple of nights we let our servers know ahead of time that we were trying to get done quickly to get to a show or some other activity, and that did help, but that really shouldn’t be necessary. It shouldn’t take 20 minutes to get a menu, and then another 15 minutes to get a drink, and so on. We actually walked out in the middle of one lunch in Seashore because we were tired of waiting and our wait staff had simply disappeared. Don’t get me wrong, they were all friendly, and all appeared to be working their tails off, but it again seemed to come down lack of experience with some of the head waiters.

Things around the ship were literally breaking. Remember that expectation of room issues I mentioned earlier? Yea, we’re aware of several instances of it. I’m not surprised. You install this many of the same items at this scale and some are bound to break, it happens. We had one panel in our first room on 11 (below the storage drawers) that was broken off, and our bathroom door wouldn’t latch shut, but other than that, nothing wrong in either of our rooms. We did, however, see reports in the Facebook group for our sailing and the group for our travel agent community of other things, like power outlets not working for the first few days, water leaks under floors, and other breakdowns like that. The worst, however, had to be the balcony issue for one family. The parents got up early on Christmas morning and went out on the balcony to see the view, only to get trapped out there when their balcony door wouldn’t open back up. After finally flagging down someone else out on a balcony, ship’s security had to guide them back in via another balcony, with their own taking a few hours to be repaired. With small kids in the room during all of this, I can’t imagine how they felt.

The Good

The ship is beautiful. Seriously. The design is stunning, and it’s a really photogenic piece of hardware. You’ve got the signature Swarovski crystal stairs in the atrium, well decorated hallways, elegant shopping areas, and awesome venues around the ship like the Sports Bar, the Haven Lounge, and of course the atrium. Oh that sparkly atrium. I can’t wait to get my 360 video walk through of that processed. In the meantime, here’s a full view of it from the top level:

I posted other shots of it here, here, hereย (that’s a multi-shot post), here, and here too. There may be a few videos from events in there on our Insta, too.

The real beauty in the design of the ship comes from the awesome outdoor spaces. The ship’s design is inspired by the Miami condo scene, and it doesn’t disappoint. Outside there’s a lot to enjoy. There are Infinity bridges on each side that extend out over the ocean with see-through walkways, along with a “Bridge of Sighs” on deck 16 aft that extends out over the South Beach pool and also features a see-through walkway so you can see what’s happening below. It’s also a prime picture spot, with my favorite examples being my 360 shot on one of the sea days:

along with my shot of Bayley standing out there on our final formal night:

Seriously, this ship is incredible. Most ships have a lower outside deck, but on most, your view is obscured in some way by lifeboats. Like the outer deck lit in blue light here, with lifeboats overhead:

(Note – this obviously isn’t just a Carnival thing, I just happened to take this picture while docked in Nassau with this specific post in mind ๐Ÿ™‚ )

Liberty

That’s not the case at all on the Seaside, as the lifeboats are on a lower deck passengers can’t get to, while the outer boardwalk style deck on 8 has no lifeboats in view anywhere. The original renderings are pretty accurate in this regard, showing the deck 8 outside areas right above where the lifeboats are kept:

I know I’ve already said it, but she really is a beautiful ship, and if you’re not following us on Instagram, you’re missing out! I’ve still got plenty of ship shots left to post, so feel free to check us out over there!

Our balcony was pretty nice. While I stand by my point above that the room doesn’t really warrant the “suite” title, even with the Aurea benefits, having a longer balcony with loungers on it was nice. No crowding of the balcony if all three of us want on, and a place for all three of us to stretch out. The only downside was that we did end up with some trash out there, mostly in the form of jellybeans. Not sure if someone on an adjacent balcony dropped them and they rolled in, or if they were thrown from a higher balcony, but they got there, and got stepped on accidentally. Note that while people can see down in to this balcony from above if you’re out in the sunny part (on a lounger, near the glass, etc), you can slide back under cover near the door and get more privacy if you want. Take a look around and see for yourself!

The new technology on the ship worked really well! We got RFID-ish wristbands at check-in (free for Aurea and above, small charge for everyone else if I recall), and Jen only wore that, didn’t carry her ship card with her on-board at all, and we had no issues. We could pay at the bars with them, use them to open our cabin door, basically use them anywhere you’d normally use your ship card. The only exception to this was at the spa. If you use the thermal area, they prefer you hand over your card to get your pass into the thermal area vs handing over the wristband.

The MSC For Me app seems to really work well on-board. There were issues with it before sailing, like the itinerary not including Christmas day, but once you’re on the ship’s wifi, it really lights up. Bayley used it to book our show times all but one night, and it worked perfectly.

Additionally, the little tablets the bar staff had seemed to work pretty well for ordering an paying. You tell the server what you want, they enter it into their tablet and scan your card/wristband for payment. Then the order is transmitted to the bar to be made. I was surprised at how well these things worked so early in their use, and wish that they’d extend use to the MDR to make ordering/food prep more efficient vs using the old “write orders on a pad” method.

The buffet design is soooo much better than Divina. I’m sure I’ve noted in past Divina posts that one of my biggest gripes on that ship is that the walkways in the buffet are too small, with posts popping up at bad times, resulting in backups during busy times. That’s all been sorted from what I saw on Seaside. Walkways are much wider, allowing better flow. Obviously you still get people walking slowly in the middle of a walkway, or stopping for no apparent reason right in front of you, but the overall layout is much better in my opinion. There’s also more than one pizza station in the deck 8 buffet (the larger of the two buffets), so during busy times the wait for whatever flavor of pizza you want should be non-existent. Maybe I just got lucky, but I had zero wait getting a slice or two of pepperoni whenever we went, no matter how busy things were.

The entertainment team is still tops. This groups is one of the things we fell in love with on the Divina, and to be honest, I was a little worried they’d lose their edge on a bigger ship, but that wasn’t the case. It’s mostly a new cast of characters for us, with a few returning favorites (Andre as CD, Tyrone, Carlos, Wally, and Chante), and whether new to us or returning, they were all great. We attended numerous activities including trivia, scattergories, the evening parties in Haven, and all of the “moment with your cruise staff” activities in the atrium and enjoyed them all. Those last ones, the cruise staff moments, are oddly fun. It’s a 5 minute dance party with the entertainment team dressed in whatever the night’s theme is (Gatsby, horror outfits, western wear for country night, etc). They’re also well attended, with each floor of the atrium packed with people at each one we went to! Honestly, this team puts in more effort than I’ve seen on any other line to help ensure passengers are having fun, and they genuinely seem to be enjoying themselves regardless of the long hours they put in. They easily cancel out any of the issues I called out in the “bad” section.

The Captain is out and about quite a lot, and always friendly. We’ve sailed with Captain Scala before, during one of our Yacht Club sailings on the Divina, and were happy he’d be the captain for the first sailing of the Seaside. In that time, he’s developed quite a social media following and stays pretty active throughout each cruise posting various pics. We saw him out a number of times with his family as well, once at the Jungle Pool where he was filming this, as well as at shows, and even making an appearance at the Cruise Critic Meet & Mingle! I have to say, it was a pretty well attended event, and very well done on MSC’s part, with a couple of cakes prepared for us, as well as a variety of cocktails handed out to everyone. Good times were had by all ๐Ÿ™‚

The crew were always friendly. No matter how hard they were working trying to keep up, they were always smiling, asking how you were doing, and how your day went. I can’t imagine the hours they were having to put in to try and keep up with some of the issues I called out above, but they always seemed to do it with a smile.

The gifts! The wonderful gifts! There are two parts to this one. First, all cabins got presents for being on the first full sailing out of Miami. We came back to the cabin one night to find these sitting on our bed!

Combined with the gifts we got on the 2 day inaugural (these, among a few other items), we’ve got some cool stuff that we’ll definitely treasure!

Second, Santa did show up again this cruise, and like our Christmas sailing on the Divina two years ago, handed out gifts to all the kids 11 and under (I think that was the age group, anyway). Santa and his helpers (Rudolph and some elves were positioned at center stage in the theater, and lines were formed in different areas for different age groups. Kids went up, got a gift, and had their picture taken with Santa. I love that they’re still doing this ๐Ÿ™‚

All in all, it was a great week. Yes, there were issues, and things on the MDR and buffet side really need fixing, but overall we had a great time and would do it again without question.ย I have no doubt they’ll get past the issues experienced this week over time, but I can understand how what we saw this week could frustrate people considering it was a Christmas sailing, and a fairly pricey one at that. Keep in mind that everything I’m posting here was based on our own experience, so what you read elsewhere may vary. Personally, I’m happy to have spent another fun Christmas at sea, this time aboard a brand new ship!

This is definitely a ship I expect we’ll sail on again, which isn’t something I say lightly, since we rarely sail a ship twice (the Divina being the only ship we’ve sailed on more than once at the time of this). Over the next two to three weeks I’ll be writing in more detail on the ship, the rooms we saw, the food, and maybe a few other things, and as previously mentioned will be working on getting all of my 360 video uploaded to our YouTube channel, but for now, it’s a New Years Eve in Miami for us!

MSC Seaside: The Naming Ceremony!

It’s 4 am on the morning of day 2 here aboard the Seaside, and with a little insomnia setting in, it seemed like a good time for a look at the Seaside’s naming ceremony we were fortunate to be able to attended last night.

First, I have to say, I’m loving this so far. It’s our first inaugural sailing, and things have gone pretty well in my opinion. Boarding was a little slow, but that’s to be expected, as everyone (media and travel industry) pretty much showed up at the same time, so check in took a little longer than it would for a normal sailing. The crew have been outstanding, the ship is beautiful, and we’re having a blast! I think my only true complaint was the gala dinner. Being that everyone had the same seating time, they served a set menu, one that really didn’t fit my eating habits. Very seafood heavy, with veal as the only non-fishy option for the entree:

(click the little arrow on the right side to move to the menu pic)

With it not really fitting our tastes, we ended up skipping out a little early and hitting the buffet, which gave me a second opportunity to have a slice of that awesome MSC pizza :).

Aside from the tiny dinner menu hiccup, things have been awesome so far. The naming ceremony itself was fun, with a number of speakers from MSC and the local community. Mario Lopez hosted:

Throughout the night he brought out a number of people, including Miami Dolphins legend Dan Marino:

The night also included performances by Andrea Bocelli with Voices of Haiti, and was capped off with a short concert by Ricky Martin! I haven’t had a chance to upload any of Andrea Bocelli’s performance yet, so keep an eye on our social media pages. Here’s a portion of Ricky Martin’s performance, with another short clip also available on our Instagram:

Following the speakers, the music, and all the fun, it was time to get down to business. One last thing needed to happen to make this all official, the ribbon cutting!

All in all it was a great ceremony, and we were happy to have been a part of it. I know I’m not doing it justice, and I’m going to blame the early morning hour/lack of sleep for that, but if you want to see the entire thing, head on over to MSC’s Youtube channel and check out the whole show!

The evening was capped off with some fun in the atrium with the entertainment team. Definitely saw some familiar faces out there, and can’t wait for the normal event schedule to start Saturday!

Well, that’s all for now, I’m going to try and get a little more sleep before we get up and explore the ship some more today. Maybe I’ll dream of that amazing gelato we had so much of yesterday :). They make some delicious flavors, and I have to say, the gelato bars are incredible. I could eat those as a meal. We’d never had one on the Divina (do they even have them?), but I grabbed a dark chocolate one after dinner and WOW. I can’t wait to try some of the other flavors!

Be sure to follow up on social media to see more of the ship over the next 9 days! This thing is awesome!

Instagram / Facebook / Twitter

 

5 Things We’re Excited for on MSC Seaside!

(Note – Any Seaside images/renderings used here belong to MSC Cruises)

In 4 short days, we embark on MSC’s newest ship, the Seaside, for two back to back sailings, kicking off with the 2-day inaugural that includes the naming ceremony, followed by an 8-day Christmas sailing. This is one we’ve been excited for going back well over a year, as we’ve become big fans of the MSC product, and are really looking forward to checking out their brand new ship! If you’re not familiar with what the Seaside has to offer, this post is for you! Let’s take a look at the top 5 things we’re looking forward to seeing onboard!

Our Cabin – Aurea Suite 9250

While the inside portion of the cabin itself doesn’t appear to be any bigger than a standard balcony room, it comes with a longer balcony, giving us more space outside, and it overlooks the outside boardwalk area. Having done standard balconies, larger Yacht Club balconies, and even an aft wrap, we wanted to try something new this time around, and this seemed to fit the bill! With this cabin comes all the Aurea benefits, which are a nice added bonus! I’ve circled the area where our cabin is here:

seaside5

Zipline and Waterslides

Ziplines at sea are always a blast. We’ve done the one on Oasis of the Seas, and very much look forward to trying out the one on the Seaside. I hope they allow you to take a camera, too, as I’d like to make a 360 video of this similar to the one I did for Royal Caribbean’s zipline on Labadee! The Seaside’s zipline is billed as the largest at sea, and I’m excited to take a run or 3 down this. Check out Captain Scala’s test runย to see it for yourself!

The 4 water slides available on Seaside far surpass the single slide on the Divina, and include two high-speed racing slides that include clear loops extending over the sides of the ship. Yes please! They also have something called “Slide boarding technology” that, in their words combinesย “an interactive game, lights, music and a 367-foot water slide”. Sounds like fun!

Dan Marino

Okay, he’s not really a feature of the ship, but he’s going to be present for the naming ceremony on Thursday evening, which we’ll be at! I admit, I’m a fan, and hope that we get the chance to meet him! Yes, with all of the celebrities they’ve announced as being part of the ceremony, Marino’s the one I want to meet :). Pretty sure if you asked Jen who she wants to meet, it’d be Mario Lopez, but does Lopez hold the record for most games with 450+ passing yards? I think not!

If you want to watch the naming ceremony live, keep an eye on the event page around 6:45pm ET on 12/21!!

Boardwalk-Style Design

The Seaside’s design is a new take on exposing passengers to the sun. Instead of only offering the traditional upper deck outdoor spaces, Seaside takes that a step further with the Waterfront Boardwalk and Infinity Bridge on deck 8, and the South Beach pool at the rear of deck 7. The ship itself is modeled after the South Beach condo scene, with the pool sitting below all of the aft balcony cabins and the panoramic elevators that are between those cabins. It definitely gives off that vibe in the pictures, and I can’t wait to check it all out!

Restaurants

While I’m exited to try the included main dining room and really looking forward to that awesome MSC pizza, this is more about the specialty restaurants. As I mentioned in a previous post, we finally tried a couple of the specialty restaurants on the Divina during our last sailing, and loved them! The list of restaurants on the Seaside includes one that we’re definitely going to visit, theย Teppanyaki restaurant by Roy Yamaguchi. We love a good Teppanyaki style eatery! We’ve eaten at ones on the Norwegian Escape, Norwegian Epic and Royal Caribbean Harmony of the Seas, and the ones on the Escape and Harmony set very high bars in our eyes (both were outstanding in their own ways), so I’m excited to see how the Seaside’s compares!

The Crew

I know I said I was only going to mention 5 things, but I simply couldn’t leave out the crew, so consider it a bonus!ย We’re excited to see some of the same faces we’ve come to enjoy from our past Divina sailings:

  • It all starts at the top, as we’re very happy to be sailing with Captain Scala again, easily one of our favorite cruise ship captains.
  • This sailing will be the 4th one withย Andre Schlemmer as our cruise director! Woot! I’ve talked up their entertainment team in past posts from each sailing, and that all starts with Andre!
  • A few members of Andre’s Seaside staff have been on at least one of our past Divina sailings, including Carlos and Wally!
  • We know Erwin from our last sailing is on, and think that Noel may be too, can’t wait to see them again!

I’m sure there are some crew I’m leaving out, and apologies if I did, it wasn’t intentional. There are others we’re not sure of, like Giuseppe from Le Muse. Even though we’re not in Yacht Club this time, it’d be cool to stop in and say hi!

Well, that about covers it. There is a lot more to look forward to on the ship than the things I’ve covered here, so feel free to check out the Seaside info on MSC’s site, and follow us on social media (Instagram / Facebook / Twitter / YouTube) for pictures and video from the ship!

 

Good Times on Harmony of the Seas!

Another year, another national conference in the books! As I’ve mentioned in the past, our parent company holds our national conference at sea each year, and we were fortunate to attend for the 3rd year in a row, with this one being the Halloween sailing on Royal Caribbean’s Harmony of the Seas. Being that we were busy with sessions and other business-related events most of the week, we didn’t get to enjoy everything the ship has to offer, but it was still an awesome cruise nonetheless!ย If you happened to catch my Oasis of the Seas series last year, you might have noticed that I was a little disappointed in aspects of that sailing. Going in to this trip, that experience was forefront in my mind, but I’m happy to say that this trip exceeded my expectations in just about every area.

I’m still not a fan of the layout of the port itself, as we decided to park right at the ship and had to wait in a rather long line of cars to get in to the lot due to some pretty poor traffic management, but once we were in, everything else was cake. Embarkation went even faster than last time! Once we got past security, we headed up to the desk to check in. With no line, we got up there immediately and were checked in pretty quickly. Walking up to the waiting area, we found that they were already boarding, and had no wait here either. We basically walked in to the building, checked in, and headed right on to the ship. Start to finish, everything took maybe 15 minutes after we parked. It always amazes me how fast they are able to board a ship of this size!

Royal Caribbean set the bar really high all week in how they treated our group, and day 1 was no exception. They blocked off the Silk dining room for us to grab food after boarding, knowing that we needed to eat pretty quickly so we could drop our stuff in our rooms and head to our first general session. Frankly, they took good care of us all week, especially at the parties they hosted for us. Take the first night, for example. We were in the skating rink, Studio B, and they laid out an amazing spread of food, drink and ice sculptures!

They went all out on our Halloween party, too. I feel kinda bad for the rest of the passengers, as Royal closed the boardwalk that night for a few hours to host our party, and once again, it was well catered and an absolute blast. Oh, and yes, we brought our costumes! Frankly, I was surprised at how many people on the ship brought theirs, too. We walked through the promenade a few times after our party, and there were a lot of people dressed for the occasion! It was fun walking through in costume, too, we had a number of people stop us for pictures and selfies, which was really fun!

Royal also hosted a beach party on Labadee’s Adrenaline Beach for us too, which was awesome. Free Labadoozies, fun competitions, and beach time, what could be better? Oh, right, a trip down Dragons’ Breath Flight Line! That last one we paid for, but having done it on our Oasis trip, Jen and I both were excited to try it again! Last time we did this I had my GoPro with me and got some decent (but shaky) video, but this time around I had my new toy, a Garmin Virb 360. I like this footage a lot more than the GoPro, as you can use a VR headset or something simple like Google Cardboard to watch it in a VR-like mode and fully immerse yourself in it. Don’t have those? Well not to worry, you can still watch it on YouTube in a normal way and drag around the video to see it from every angle! It’s also now a featured video on one of the major VR platforms, Veer VR! Check it out, and be sure to move around and see all of the action around me, not just the forward view!

Moving on, let’s talk about our room. We again had a boardwalk balcony, which I wasn’t a huge fan of last time, as I found the balcony fairly useless outside of aqua shows, due to the boardwalk acting as a trap for the heat and humidity during the time of our sailing (mid-May). This time around we did find it more useful, as it wasn’t quite as hot outside on this sailing. I used it a few times, including once where I hung out there in my wolf mask for a little bit just to mess with people :). The room itself had plenty of space for us and was very comfortable, and this time around came with a couple of really nice boardwalk balcony amenities: The Royal Refreshment soda package, and a 4-person credit to Johnny Rockets. Those are definitely nice additions to the room category!

Moving on to the internet speed, I was pleasantly surprised. On last year’s sailing, I was pretty disappointed in the overall speed and reliability of the Voom offering, and wasn’t sure what to expect this time around, since they had given all conference attendees the fastest package, which meant that in addition to the regular passengers that would be using the internet, there were 1,000 for sure that had would be on it constantly too. Outside of a couple of small outages (WiFi hotspots totally disappeared from device view), it was pretty reliable and fairly quick. I also really like the unlimited packages, as I hate having to worry about the amount of time I use. It’s not so bad when uploading pictures, but when attempting to upload video, you have to hope things are moving quickly, otherwise you burn a bunch of time off your plan. Not on Voom, however! I ran a couple of speed tests during the week just to see how it looked, so here’s one taken around noon on a sea day, which should have represented a peak time:

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One of the other cool things we got to take advantage of on this sailing is their huge dry slide, the Ultimate Abyss. This was new to us, as Oasis doesn’t have it, and is exactly what it sounds like, a long dry slide at the back of the ship that starts on deck 16 and takes you down to the boardwalk on deck 6. We did this pretty early in the sailing, and while we enjoyed it, didn’t really feel the need to do it again. Note that you really do need to pay attention to their instructions, as you can easily turn the wrong way, lift a leg wrong, etc, and end up rubbing some skin off on the way down. I chatted with another agent that took some skin off one leg that way, and he’d seen a kid on the ship who had taken some skin off an arm by hitting the side on the way down. It’s fun, just follow their instructions and you’ll be fine! Since you’re not allowed to take GoPros on this (or the water slides, both of which were pretty disappointing) I don’t have any video, but here are a couple of pics of the Abyss instead. In the second one, you can see the two slides spiral down near the back of the ship:

Even though we were there for work, we did catch as many shows as possible. Frankly, Royal’s really stepped up their entertainment game over the years, and have some of the best shows available at sea in my opinion. We caught 1887, Columbus, The Fine Line, and Jen caught Grease, and every one of them were amazing. I really enjoyed Columbus and The Fine Line. The latter is one of the shows held in the Aqua Theater, and incorporates a lot more in the way of artsy visual elements than the traditional aqua show we’d seen on Oasis. I can’t recommend it enough!

Let’s end this by covering a few of the negatives I called out last year in my final Oasis post, as well as one or two other things called out in various posts from that sailing:

Windjammer: Maybe I’m completely mis-remembering the Oasis, but I swear that Harmony’s buffet area is bigger. We ate there a few times and it never felt as crowded as it did on Oasis. I do really like their buffet food too, some of the best of the lines we’ve sailed.

Coke Freestyle machines: I think we had an issue once all week. Last time they were constantly down/being repaired, but this time around we had no major issues with them.

Lack of water slides: We were a little disappointed last year that Oasis had none, but happy to see that had been rectified on Harmony. We both tried them after getting back on the ship in port one day and had a blast. They’ve got two slides dedicated to racing each other, which are pretty standard (but fast) waterslides, and then next to those is The Perfect Storm, a slide with several clear sections that ends up dumping you into a large bowl near the end. Fun stuff, I just wish they allowed you to take a GoPro to film it!

Overall, we had a really great week, and were treated very well by the Harmony’s crew. Next year’s conference is aboard the Norwegian Bliss out of Long Beach, and I have to say, Royal set a very high bar as a conference host, so I hope NCL was paying attention!

I do have one more post in this series covering the food we enjoyed aboard the Harmony, which I hope to have up in a few days. Thank you for following along!

MSC Divina: The Ship!

As we’ve mentioned in past posts, this was our fourth sailing on the Divina. Our first trip, back over Christmas of 2015, was our only other non-Yacht Club sailing, so while we did miss some of those amenities, it was nice to get back on in normal rooms and get a feel for the parts of the ship we may not have frequented in the Yacht Club sailings.

Let’s start with the rooms! We’d originally booked two insides for this sailing back in April, but upon logging in a couple months before departure, noticed we’d been upgraded to two balcony rooms. Awesome! The specific rooms assigned were cabin 10275, an aft balcony, and 9054, a port side forward cove balcony. We’d made the decision to put Jen and her mom in 10275 and Bayley and I in 9054, and I admit I was a bit jealous initially, as I fell in love with the views an aft balcony provides back when we sailed the Celebrity Summit to Bermuda. That jealousy subsided a bit after we got on the ship and checked out the rooms. It’s not that I didn’t like the room or balcony itself, it’s that an aft balcony tends to get little to no airflow, even at sea, and as a result, it’s really humid this time of year on that balcony. I did end up spending more time on mine than theirs as a result.ย Don’t get me wrong, we very much appreciate the upgrades, and 10275 is a beautiful room with an amazing balcony that’s nice and deep, and including chairs and loungers is a really nice touch. Additionally, both rooms had plenty of storage, and ours came with plenty of hangars! Jen usually brings extras, as most rooms tend to be a little light on them, but Bayley and I had no need for extras in 9054.

Enough talk, let’s take a virtual tour of both rooms with these 360 degree photos! Hit play on each one, and drag your way around to check out each room and balcony!

10275


9054


Moving on, the ship itself is still just as beautiful as the first time we sailed her. The layout and decor are a large part of what make the Divina one of our favorite ships. Frankly, after sailing a couple of other lines between our last Divina sailing and this one, we’ve come to appreciate the Divina’s theater that much more. It’s got some of the best sight-lines of any ship-board theater we’ve sat in, and the seats are pretty comfortable compared to others we’ve used. One thing they’ve added since our last visit is reserved seating for Yacht Club, a nice addition that some of the other lines also do for their suite guests. The location’s a bit questionable though, as they’ve blocked off the entire starboard side section in the upper deck. I’d have expected a lower level section near the front, but I’m sure there were reasons for the location.

Take a look around the Divina’s theater!

On a related note, we were happy to see there have been changes to some of the shows. We do enjoy their entertainment, and while the overall show lineup was pretty close to what they had on previous sailings, there were some changes to the songs and visuals in The Mask, the pirate show, and the Michael Jackson show. All were still excellent! Additionally, they’ve added one musical show, a tribute to the band Queen. We were pretty excited about this one, but admittedly left this one underwhelmed.ย Bohemian Rhapsody just didn’t have the punch we expected, and one thing we heard more than one passenger say: “How can you do a Queen show without performing Fat Bottomed Girls?”. Outside of that, however, we still thoroughly enjoyed the shows. Keep in mind that with such a mix of passengers and languages, they work to make their shows appeal in more of a visual manner, with a reduced focus on spoken story telling, and in our opinion, they do a pretty solid job of it!

Bayley and I each also took a couple of turns in the F1 simulator, one of my personal favorite things about the ship considering I’m a big open wheel fan. In addition to the F1 simulator, they also have a 4D theater and mini bowling (in the sports bar on deck 7) for those wanting to do something a little different. Note that, as of the time this was written, the pricing for a single turn at each is:

  • F1 simulator: $9.90/pp
  • 4D theater: $8/pp for adults, $6/pp for kids 13 and under
  • Mini bowling: $8

Or you can buy a per-cabin pass for $85 that allows everyone in the cabin to use those three things as much as you want! Frankly, that doesn’t seem like a bad deal to me if you’ve got a cabin full of kids, or simply want to make use of these things yourself.

One of the other things about the Divina that we love is still intact, the smoke-free casino. Of all of the ships we’ve sailed that have casinos, this is the only one that’s not covered in the smell of smoke, which is really nice for non-smokers. Here’s a 360 degree view of the casino, as seen from the awesome staircase in the center!

I think that about covers what I wanted to talk about this time around. I’ve gone over the ship a lot after our past Divina sailings, so I don’t want to repeat too much of that again, but if you want to check out those past posts, I’ve got them organized here:

Additionally, feel free to take a look around some of the other areas of the ship I took 360 shots in! She really is a beautiful ship!

The lobby, in all of its sparkly splendor ๐Ÿ™‚

Piazza del Doge

The amazing view from the upper decks (shot in Nassau)