Hotel Review – Holiday Inn Laurel West

Once again, life gets in the way and causes me to write this up a lot later than I wanted to, but hey, at least it’s finally done ๐Ÿ™‚

While on our last minute trip to D.C. two weekends ago, we spent a night at the Holiday Inn Laurel West. We had to book the night before, so there really wasn’t much time to do research, other than reading a few reviews on some of the travel sites. One other factor limiting our options was the presence of our dog, but fortunately this hotel was pet friendly. Unfortunately, that was one of a very small number of positives of the stay.

Driving up as late as we did on Saturday, and stopping in the city for dinner before going to the hotel, we were both pretty tired when we arrived. After checking in, we grabbed our suitcase and the dog and headed up. The lobby itself was fine, but as soon as we got past the main desk, we could see that the hotel was definitely under renovation, as a number of reviews we found online mentioned (apparently this hotel is being converted to a Doubletree). No biggie at that point, it wasn’t busy when we got there, so the fact that only one elevator was operational wasn’t an issue. Arriving at the room, we realized they’d given us the wrong room type. Instead of a single bed, we had two doubles. Too tired to deal with it, we pretty much just changed, chose our beds, flipped on the TV for a while to relax before going to sleep. It wasn’t until Sunday that we really got a look at the hotel itself. Before I get to that, I’ll mention my other main positive of the stay, the mattresses. Both were Tempurpedic, or had Tempur toppers on them, and we found them very comfortable. We have a knock-off version at home that we love, so it was nice to not have to switch between memory foam and spring, even just for the night.

Here are my initial shots of our room, which had not undergone any renovation yet. Sorry about the blurry desk/TV shot, I was tired:

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The next morning, Bayley and her boyfriend were set to come meet us at the hotel just before 11am, so we had a chance to take the dog out for a walk and check out the hotel. The renovation is real, as we saw all of the old furnishings from some rooms stored on the back side of the hotel as shown below. I’d have liked to see an updated room, but we just had to deal with ours, which really looked dated compared to other Holiday Inns we’ve stayed at in the past. The inside of the hotel was more of the same. The hallways looked pretty run down, and as mentioned, only one elevator worked, so each time we went to use the elevator Sunday morning, we had to wait. One time we just gave up after watching two full elevators arrive, and took the stairs down. I never did get interior shots, other than the renovation sign, so here’s what I got outside:

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I can’t say how the cafe in the lobby or the steakhouse attached to the hotel were, as we didn’t use either, since both of our meals in D.C. were at the previously reviewedย Scion Restaurant in DuPont Circle, but apparently the steakhouse, which is currently an All American Steakhouse and Sports Theater,ย used to be an Outback based on the signage in the hotel. No biggie, as I said, we didn’t eat at either place. We did notice that the breakfast buffet here, like other Holiday Inns we’ve stayed at, isn’t free. Not a huge deal to us since neither of us are really breakfast eaters, but with all of the work going on, maybe make that free during renovations as a way to thank guests for choosing to stay.

I can’t really say anything else about the place, other than we likely wouldn’t stay again while it’s undergoing renovations. We’ve been pretty happy with other Holiday Inns we’ve stayed at in the past, so this one was a bit disappointing. Overall thoughts:

Pros:

  • Comfortable Tempurpedic mattresses (or topper), at least to us
  • Clean room
  • Staff was friendly
  • dog friendly hotel
  • Stable (but slightly slow) internet access

Cons:

  • Obviously dated, both inside and out, but undergoing renovations
  • Only one working elevator, makes it hard to get in/out of the hotel during busy times like check-out
  • Paper thin walls,ย which is a huge pet peeve of mine. Not long after we got there, some family that apparently had rooms on either side of the floor started running down the halls and talking loudly. Not quite sure why they felt why that was warranted at 11pm, but after a few minutes or so, it subsided.
  • Very few available outlets in the room (and none on the nightstand), and the ones that were available had loose plugs, making it hard to keep devices connected. Normally I carry two of my favorite little Belkin accessories with me to counter this, but being so short notice, I forgot to grab them.
  • No fridge or microwave.
  • The security/privacy lock on the door didn’t work. In fact the cutout in the metal plate (receiving side) wasn’t even close to lining up with the latch.

I think that about covers it. It served the purpose of a quick overnight stay, but if we’re able to make it back up for a longer trip near the end of summer, we’ll be looking elsewhere. Anomalies happen within any brand, and overall it doesn’t sour us against staying at other IHG properties in the future.

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